SpaceShine Home and Office Cleaning Services | https://spaceshinehomeandofficecleaning.wordpress.com/
PUBLISHED BY: ALBERT GIBOSSE – BLUE LABEL WEEKLY MAGAZINE | WWW.BLUELABELWEEKLYMAGAZINE.COM
UNDERSTAND THE CUSTOMER’S PERCEPTION
With customers being key to your business success, you are responsible for their perception of your business and services and of course – their perception is their reality…
DELIGHT EXISTING CUSTOMERS IS EASIER AND MORE IMPORTANT THAN ATTRACTING NEW ONES
Instead of spending lots of money on trying to attract new customers to a business, focus on delighting your existing (or ex) customers instead. Providing them with a great customer experience will turn them into promoters and evangelists.
CUSTOMER SATISFACTION ENTAILS HIGH-QUALITY SERVICE, TRUST AND COMMUNICATION. ACHIEVE AND MAINTAIN THE HIGHEST LEVEL OF CLEANLINESS WITH THE RIGHT PARTNER
WORD OF MOUTH IS VITALBeing as connected as we are today, thanks to technology, the sharing of positive experience is instantaneous and can potentially be a favorable post going viral through social media highlighting your meticulous service to millions of people
CUSTOMERS ARE A KEY COMPONENT TO EVERY BUSINESS SUCCESS
Customers are important and they are crucial to the success of your business, and your business depends on them! Understanding who your customers are will you plan your action accordingly.
COMBINE SEGMENTATION WITH A CUSTOMER-CENTRIC APPROACH
Segmenting your customer will enable you to effectively tailor your approach to them. As you gain more insights, you’ll strategically position yourself to easily wow your customers.
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